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FAQ - Arrow Mustang Turn Signals


Q: "The Arrow Mustang Turn Signals are doing a quick flash such as its hyper-flashing. How do I fix this?"

 

A: We will first ask for you to provide a video of the reported issue to confirm the issue is in fact a hyper-flash. Once the video has been viewed and confirmed, we will recommend adding the LED decoder. To fix this issue, you will need an LED decoder - to work alongside with the Arrow signal lights. Using this part fixes issue of hyper-flash that happens when there is an update on the computer with your recent visit to the dealership with any type of recall or tune up, the LED decoder will help to fix the issue.



Here is a video for your reference on how to install the LED decoder:  https://www.youtube.com/watch?v=SoaGZzwR-28&feature=youtu.be

 


Q: "I'm having issue with only one side of my Arrow Mustang Turn Signals, but I'm over the 60 days warranty period.. what options do I have for a new replacement?

 

A: OPT7 Refurbished Promise: Warranty expired or only one side has an issue after 60 days? OPT7 will offer you options such as replacing or selling you a refurbished product you are having an issue with. Our product completes a rigorous refurbishment process that includes full testing that meets the same functional standards as new OPT7 products. Your refurbished device is truly “like new,” with special savings of up to 50%. Contact us to see if you'd like to know more!  

 

 


To request for this part, please email our customer service team at support@opt-7.com or contact form

*faster service, include your order #, small video of the defect, and current shipping address. 
(video is required for warranty claim)