HID Problem

Nov 12 (11 months ago)
wrote
Installed H13 HiLo Kit in 2014 Jeep JK Engine off HID ok Start Engine They Flicker then go out. As far as I know The battery voltage is 11to 12 volts with engine off. Voltage 14 to15 with engine on . What's the input voltage limits for this unit
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2 Answers
Nov 12 (11 months ago)
Salvador agent wrote
Hello Leo,<br /> <br /> Warranty Part Service: We Got You Covered!<br /> <br /> OPT7 has scheduled a Warranty Part(s) shipment in regards to your recent inquiry. <br /> We are shipping you the part(s) listed below to resolve the issue under warranty. <br /> <br /> Requested Part Description(s): 1 x H13 Bolt AC Series: 35w Slim HID Kit [TIPM Resistors Only]<br /> <br /> Shipment address:<br /> <br /> Leo Johnson<br /> 3970 Coral Reef Dr.<br /> Lake Havasu City, AZ 86406<br /> <br /> Most requests are fulfilled and shipped within 1-2 business days (excluding Weekends and Holidays). OPT7 uses USPS Priority Service and their typical non-guaranteed transit time is usually no more than 5 business days within the domestic US. Once submitted a tracking # will be generated by our shipping team and provided to OPT7 support who in turn will provide the tracking # to you within 1-2 business days via e-mail, thank you! <br /> <br /> Best Regards,<br /> OPT7 Support.
Nov 13 (11 months ago)
Salvador agent wrote
Hello Leo,<br /> <br /> Your Warranty Part has been fully processed and assigned USPS Tracking # 9400109898642647333422. Be advised that while fully processed the item(s) listed below likely have not been received by the carrier and so no updates will display on their website. Please allow 24 hours for the tracking to be updated in their system<br /> <br /> <a href="https://tools.usps.com/go/TrackConfirmAction?tLabels=9400109898642647333422">https://tools.usps.com/go/TrackConfirmAction?tLabels=9400109898642647333422</a><br /> <br /> 1 x H13 Bolt AC Series: 35w Slim HID Kit [TIPM Resistors Only]<br /> <br /> <br /> If you require any further support or have any other questions, please respond to this message and we will be glad to help!<br /> <br /> Best Regards,<br /> OPT7 Support.