Home > FORUM-Fluxbeam Original & X > No need to use 50W 8 Ohm resistors in 2012 Ford Focus for LED's to work

No need to use 50W 8 Ohm resistors in 2012 Ford Focus for LED's to work

Jan 16 (5 months ago)
Robert Youhouse wrote
I have successfully installed my Opt7 Fluxbeam LED headlights and eliminated the &quot;Dipped beam bulb fault&quot; and shutdown of the lights in my 2012 Focus. I simply used a 25W 100 Ohm resistor connected between the Positive and Negative leads going to the LED driver, this circuit adds .12 Amps and less than 2 watts tricking the BCM into thinking a standard bulb is in the circuit. The 8 Ohm resistors that Opt7 supplied draw 1.5 Amps and 18 Watts a lot of wasted power dissipated as heat.<br /> Please reference the attached simple drawing of my circuit.
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20 Answers
Jan 18 (5 months ago)
Marvin agent wrote
Hello Robert,<br /> <br /> Thank you for providing us with the update. We are truly happy to hear that you have resolved the issue with your LED Kit!<br /> <br /> We'll take note of this recommendation and suggest it to future customers, we are not able to test the OPT7 Fluxbeam LED Conversion Kit in each and every vehicle year, make, model and trim on the road for obvious reasons and so sometimes we only learn of certain incompatibilities when our customers provide us feedback. For this experience we apologize and thank you sincerely for helping us become better. <br /> <br /> If you have any additional questions or concerns, feel free to contact us for further assistance.<br /> <br /> Thank you for being a loyal OPT7 fan!<br /> <br /> Best Regards, <br /> Marvin<br /> OPT7 Customer Experience Team
Jan 21 (5 months ago)
Marvin agent wrote
Hello Robert,<br /> <br /> Can you please confirm if the issue with your LED Kit has already been resolved?<br /> <br /> Hoping to hear from you soon.<br /> <br /> Best Regards, <br /> Marvin<br /> OPT7 Customer Experience Team
Jan 21 (5 months ago)
Robert Youhouse wrote
I sent a warranty support request Claim # EQO-YEYXM-282 in for two replacement bulb H7 adaptor rings it appears that the ones that came with my kit have very shallow plastic tabs and the bulbs are not seating solidly in them. Have these shipped out yet?<br /> <br /> Thanks,Bob
Jan 22 (5 months ago)
Marvin agent wrote
Hello Robert,<br /> <br /> If both sides needs replacement, we recommend that you start out fresh by utilizing our warranty exchange service. The warranty exchange service offered by OPT7 requires the original product to be returned to us. <br /> <br /> To process a return please ship the whole kit on the address below:<br /> <br /> RMA# [113-2584257-4737857] Write on return package<br /> Return Address: <br /> OPT7 Lighting<br /> 3984 Washington Blvd. #311<br /> Fremont, CA 94538-4954 <br /> <br /> Once returned please send to us the return tracking number for us to start the warranty replacement process.<br /> <br /> Hoping to hear from you soon.<br /> <br /> Best Regards, <br /> Marvin<br /> OPT7 Customer Experience Team
Jan 22 (5 months ago)
Robert Youhouse wrote
I was hoping for less in-connivance and less cost on your part as well. I can see that the plastic on the rings is worn from several insertions of the bulbs during installation they are not very durable since aluminum is harder than the plastic and the &quot;O&quot; rings that you have included require much compression to insert the bulbs this also tends to want to pull the bulb out as well. A smaller dimension and softer &quot;O&quot; ring would have been a better option as well.<br /> If it is absolutely the only way I can get these small parts it will have to wait until I return from my road trip to remove them and send them back leaving me with a bit less driving safety not having them as well.<br /> Can you please reconsider just sending the rings? I believe that this is a Win/Win situation for both of us both in being convent and less costly.<br /> <br /> Thanks, Bob
Jan 23 (5 months ago)
Marvin agent wrote
Hello Robert,<br /> <br /> Sorry to inform you but we do not have the spare parts that you need, they all come already installed on each kit. We hope you understand our situation, if we only have them available we'll send them to you immediately.<br /> <br /> We'll wait for your response once you get back from your trip. If you have any additional questions or concerns, feel free to contact us for further assistance.<br /> <br /> Hoping to hear from you soon.<br /> <br /> Best Regards, <br /> Marvin<br /> OPT7 Customer Experience Team<br /> <br />
Feb 11 (5 months ago)
Marvin agent wrote
Hello Robert,<br /> <br /> In this case you can return the item for refund, and on your most convenient time purchase a new kit as replacement.<br /> <br /> Request a Amazon Return Now:<br /> <a href="https://www.amazon.com/gp/orc/returns/homepage.html">https://www.amazon.com/gp/orc/returns/homepage.html</a><br /> <br /> Learn more about Amazon returns here:<br /> <a href="http://www.amazon.com/gp/help/customer/display.html?nodeId=200572800">http://www.amazon.com/gp/help/customer/display.html?nodeId=200572800</a><br /> <br /> If you have any additional questions or concerns, feel free to contact us for further assistance.<br /> <br /> Best Regards,<br /> Marvin<br /> OPT-7 Customer Support
Feb 11 (5 months ago)
Robert Youhouse wrote
You will process the refund for $79.99 so when I repurchase for $79.99 it will be like an exchange correct no additional cost to me is this correct?<br /> <br /> Thanks, Bob
Feb 12 (5 months ago)
Marvin agent wrote
Hello Robert,<br /> <br /> Yes that is correct. If you have any additional questions or concerns, feel free to contact us for further assistance.<br /> <br /> Thank you for being a loyal OPT7 fan!<br /> <br /> Best Regards,<br /> Marvin<br /> OPT-7 Customer Support
Feb 12 (5 months ago)
Robert Youhouse wrote
OK I requested a refund and re-purchased a new set for $79.99. Please remember my original order had a $40 refund associated with it so when you refund my return it needs to be for the full $79.99 not minus the $40 discount originally refunded.<br /> New Amazon Order# 113-3715951-7170629<br /> <br /> Thanks, Bob
Feb 12 (5 months ago)
Marvin agent wrote
Hello Robert,<br /> <br /> Thank you for providing us with update. Once your return shipment has been received and fully processed; a refund will be issued within 1-2 business days. Thereafter, the actual credit normally posts back to the original payment method within 1-3 business days but this depends on your card's processing times etc...thanks a lot!<br /> <br /> Best Regards,<br /> Marvin<br /> OPT-7 Customer Support
Feb 21 (4 months ago)
Robert Youhouse wrote
HI I just installed the replacement LED H7 headlights I noticed that the ones you sent me are different they are Version 2.0 The ones I am returning are version 1.1 sent them out to you today UPS tracking 1Z30033A9099663043.<br /> The LED drivers for the version 2.0 are larger but I was able to fit it all in my headlight housing since some of the V2 connectors were actually smaller.<br /> I tried the V2 lights without the resistor and they would not light, got the dipped beam bulb fault. I placed my custom resistor in the circuit and the lights functioned. <br /> Why can you not add this small resistor in the LED driver package? It would make things much simpler I would be willing to beta test it for you in my car if you wish just let me know. The drawing I attached at the beginning of this thread works I simply made it with soldierless connectors that interface with your existing assembly no re-wiring required.<br /> <br /> <br /> Bob
Feb 22 (4 months ago)
Marvin agent wrote
Hello Robert,<br /> <br /> Thank you for providing us with update. We are happy to hear that the kit is now working.<br /> <br /> Please be advised that not all vehicles require the added resistors that's why it is not included on each of our kits.<br /> <br /> If you have any additional questions or concerns, feel free to contact us for further assistance.<br /> <br /> Thank you for being a loyal OPT7 fan!<br /> <br /> Best Regards,<br /> Marvin<br /> OPT-7 Customer Support
Mar 01 (4 months ago)
Robert Youhouse wrote
Marvin you did not refund me the amount that I paid I mentioned earlier up in this thread that I paid $79.99 for this replacement set. You even confirmed that you would Refund me $79.99 in your comment You only refunded me $39.99 because you based it on my original discounted order not this replacement order, You still owe me $40. I Emailed through Amazon and I E-Mailed Nancy about this as well. Please refund my additional $40 I am due.<br /> <br /> Bob
Mar 05 (4 months ago)
Robert Youhouse wrote
Hello I have not heard back fro you yet on this can you please respond I quoted my request and your reply below from this thread. I am still awaiting my $40 due.<br /> <br /> &quot;Robert Youhouse wrote<br /> You will process the refund for $79.99 so when I repurchase for $79.99 it will be like an exchange correct no additional cost to me is this correct?<br /> <br /> Thanks, Bob<br /> Feb 12 (21 days ago)<br /> Marvin wrote<br /> Hello Robert,<br /> <br /> Yes that is correct. If you have any additional questions or concerns, feel free to contact us for further assistance.<br /> <br /> Thank you for being a loyal OPT7 fan!<br /> <br /> Best Regards,<br /> Marvin&quot;
Mar 05 (4 months ago)
Marvin agent wrote
Hello Robert,<br /> <br /> Please be advised that based on Amazon the $79 has been refunded back to your account. Can you please send some photos to support you claim that you have been refunded incorrectly?<br /> <br /> Hoping to hear from you soon.<br /> <br /> Best Regards,<br /> Marvin<br /> OPT-7 Customer Support
Mar 05 (4 months ago)
Robert Youhouse wrote
Absolutely look at the attached print screen you will see I was only refunded $39.99.<br />
Mar 06 (4 months ago)
Nancy agent wrote
Robert, <br /> Thank you for your time. Please allow me 24 hours to review your case and proceed with the following transaction. <br /> <br /> Will surely send you an email with a solution. <br /> <br /> Kindest regards,<br /> Nancy P<br /> OPT7 Escalation case Manager
Mar 07 (4 months ago)
Nancy agent wrote
The Amazon order - 113-3715951-7170629 will be issued a full refund remaining of $39.99<br /> <br />
Mar 07 (4 months ago)
Robert Youhouse wrote
I just received an E-mail copied below which states I will be refunded the correct amount of $40.<br /> <br /> &quot;Hello Bob,<br /> <br /> Thank you for choosing OPT7 as your premier lighting solution!<br /> <br /> The loyalty discount is a flat 50% off the purchase price so the proper amount of the credit should be $39.99. This means the $40 credit was rounded up which was an oversight on our end. Regardless, the $40 credit has been issued, thank you!<br /> <br /> Thankfully, <br /> Steven O<br /> OPT7 Customer Experience Manager&quot;